Overview
Introduction
Welcome to ZYNDORA. We are a dedicated research support and training platform committed to empowering scholars, students, and professionals across India and internationally. We understand that your privacy is important and we take our responsibility as custodians of your personal information seriously.
This Privacy Policy ("Policy") governs the collection, use, storage, sharing, and protection of personal information provided by users ("you," "your") when accessing or using our website located at https://www.zyndora.in/ ("Website"), our platform tools including HARVEST, AKIRA HUB, and Omics Utility, our community forum (Resddit), our services, and any other digital properties operated by ZYNDORA.
This Policy is published in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian laws and regulations.
Data Controller
Who We Are
For the purposes of this Privacy Policy, the Data Controller responsible for your personal information is ZYNDORA, a company incorporated under the Companies Act, 1956, Republic of India.
| Detail | Information |
|---|---|
| Company Name | ZYNDORA |
| Registered Address | Arni, Tamil Nadu – 632316, India |
| Website | https://www.zyndora.in/ |
| Contact Email | info@zyndora.in |
| Business Hours | Monday – Friday, 9:00 AM – 6:00 PM IST |
Data Collection
Information We Collect
We collect information in the following categories, depending on how you interact with our Website and services:
A. Personal Information You Provide Directly
Identity Information
Full name, academic title or designation, institutional affiliation, and research discipline.
Contact Information
Email address, phone number, postal address, and preferred communication method.
Research Information
Research topic descriptions, project briefs, data files, manuscripts, and academic documents shared.
Payment Information
Transaction details, payment method identifiers, and billing information processed securely.
B. Automatically Collected Information
| Data Type | What We Collect | Purpose |
|---|---|---|
| Device Data | Browser version, OS, device type | Website compatibility |
| Usage Data | Pages visited, time spent, navigation paths | User experience improvement |
| Connection | IP address, general location | Security and analytics |
Data Use
How We Use Your Information
| Purpose | Description |
|---|---|
| Service Delivery | To deliver research support services and manage projects. |
| Communication | To respond to enquiries and send updates or support notifications. |
| Platform Operation | To maintain tools like HARVEST and community forum Resddit. |
| Advertising | To serve contextually relevant ads through Google AdSense. |
Legal Framework
Legal Basis for Processing
- Contractual Necessity: Processing required to fulfil our service obligations to you.
- Consent: Where you have explicitly provided consent (e.g. subscribing to communications).
- Legitimate Interests: For improving our platform, preventing fraud, and maintaining security.
- Legal Obligation: To comply with applicable Indian laws and regulations.
Tracking Technologies
Cookies & Tracking Technologies
You can opt out of personalised advertising at adssettings.google.com.
External Services
Third-Party Services & Links
ZYNDORA is not responsible for the privacy practices of third-party services like Google Analytics or Payment Gateway Providers. Always consult their respective policies.
Data Disclosure
Data Sharing & Disclosure
ZYNDORA does not sold, rent, or trade your personal information. We share data only with trusted partners for service delivery, to comply with legal requirements under Indian law, or to protect our rights and user safety.
Retention Period
Data Retention
| Data Category | Retention Period |
|---|---|
| Account Info | Duration of client relationship + 3 years |
| Research Files | Duration of engagement + 1 year |
| Financial Records | 7 years (Statutory requirement in India) |
Data Protection
Data Security
Encryption
All data is protected using TLS/SSL encryption across all pages and services.
Access Controls
Strict need-to-know access managed for authorized personnel only.
User Rights
Your Privacy Rights
Subject to Indian law, you hold the right to Access, Correction, Deletion ("Right to be Forgotten"), Withdrawal of Consent, and Objection to processing.
Minor Protection
Children's Privacy
ZYNDORA does not knowingly collect information from individuals under 13. If a parent believes a child has provided data, contact us for prompt removal.
Academic Confidentiality
Research Data & Confidentiality
- Exclusive Use: Shared materials are used ONLY for service delivery.
- Confidentiality: No third-party disclosure without written consent.
- IP Rights: All intellectual property remains exclusively with the client.
- Signed NDA: Formal agreements are available upon request.
Financial Data
Payment Policy
Transactions are processed via PCI DSS-compliant gateways. We do not store complete card details. Payment initiates a legally binding contract governed by our Terms of Use.
Global Reach
International Users
This Policy is governed by the laws of India. By using our services from outside India, you consent to cross-border data transfer to India for storage and processing.
Policy Changes
Updates to This Policy
ZYNDORA reserves the right to revise this Policy. Material changes will be highlighted via homepage notice or email to active clients.
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